About

Craft. Beauty. Commitment.

Craft, beauty, and commitment are the watchwords of Whitlock, builders of fine homes in the Carolina Piedmont region. Expert engagement with sought-after architects and their clients result in high-end luxury homes that have garnered numerous awards. Established in 1957, Whitlock’s portfolio demonstrates the company’s unwavering pledge to create exceptional homes of enduring value.

Whitlock homes enhance the tree-lined boulevards of Charlotte’s historic neighborhoods as well as the more-recently designed private enclaves. Deep experience and knowledge are reflected in the construction process, where every step is meticulously tracked, managed, and communicated with care. Whitlock tends and nurtures partnerships with the client, architect, and building professionals to create sophisticated, beautiful homes that withstand the test of time.

The Difference

A Whitlock home embodies refined value and is the result of well-honed practices that manage and exceed expectations. Each customer’s vision and budget are attended to from the beginning of the process; Whitlock ensures and pledges care and attention to every detail. What is important to the customer becomes the driving force behind everything from the selection of the finest materials to the unparalleled planning and craft that defines a Whitlock house.

Whitlock operates as a General Contractor with unlimited licenses in North and South Carolina. As a second-generation company with a long history in the region, Whitlock upholds its own heritage of excellence with every commission. Trust and relationships with clients are forged to last a lifetime. Although most of the company’s work is concentrated in the Charlotte metropolitan area, Whitlock projects are also found in other areas of the Piedmont and in Upstate South Carolina.

People

Inspired. Experienced. Dedicated.

Inspired, Whitlock builds primary and vacation residences with award-winning architects for generations of discriminating homeowners. Experienced, Whitlock upholds its legacy of excellence, service, and collaboration to achieve the best possible construction process. Dedicated, Whitlock values the responsibility entrusted to them to realize exquisitely designed homes with precision and expertise.

Named one of the “101 Best Companies to Work for in Residential Construction” by Professional Builder and Professional Remodeler magazines, Whitlock has secured highly skilled, loyal, and passionate people who make Whitlock the bar standard in construction.

Scott Whitlock President

A native son of Charlotte, Scott Whitlock represents part of the second generation of Whitlocks who currently own and manage the company established by Hubert Whitlock in 1957. Scott serves as president and CEO of the company providing innovative leadership while honoring the mission of fine custom homebuilding established by his late father. 

After earning his business degree at East Carolina University in Greenville, NC, Scott explored several career paths before joining Whitlock in 1982. His familiarity with the building industry was a boon—he had begun as a carpenter’s helper while in high school—and over the next five years Scott investigated every facet of the business, ultimately deciding it was what he wanted to do with his life. His steady hand and guidance have helped grow the company and its reputation ever since. 

Scott says, “I was fortunate to have the opportunity. I realized that I was part of something truly special that suited my skills, interest, and temperament. I love working with our clients, developing long-term relationships and exceeding their expectations. We work with highly respected architects, and it is very satisfying to bring their designs to fruition. Lastly, providing a great place to work is incredibly important to me. As a result, we have the most talented people in the business who have remained loyal over the years.”

“In my role, I continually strive to provide the vision that makes Whitlock a great company to work with and to work for. My dad, as the founding visionary, was, and continues to be a huge influence in this respect. I am also indebted to Frank Phifer, an expert in concrete techniques, who worked for Whitlock and set the example for mentorship until he was ninety-five years old.”

When he isn’t setting goals, developing new relationships, monitoring performance, analyzing results, giving back to his community, and planning next steps for Whitlock, Scott spends time with his family and enjoys camping and backpacking sections of the Appalachian Trail. His most recent endeavors have been traveling with an airstream trailer and remodeling an old farmhouse with his wife near the Blue Ridge Parkway.

Scott is a member of National Association of Homebuilders (NAHB), NAHB Remodelers Council, and National Association of the Remodeling Industry (NARI).

 

Steven Whitlock Vice-President

Steven Whitlock serves as Whitlock’s Vice-President and COO and as such, his purview covers finance and administration. Steven notes, “Scott and I lived the life of the company while we were growing up. The early morning phone calls, the late nights our father worked, the interesting clients, the craftsmen and suppliers; it was our normal. As I got older, I worked both in the field and in the office bookkeeping and estimating. All of this became familiar terrain, and I would return to Whitlock during summers to help out as needed.” 

Always eager to absorb and implement new technology, Steve notes that as exciting as the business can be, watching the growth of individuals who contribute to the value of the company is equal to the success of the enterprise. He continues, “Scott and I take our leadership very seriously and aspire to sustainable growth without wavering in the delivery of excellence.”

Steven earned bachelor’s and master’s degrees in English from the University of North Carolina, Chapel Hill. Although he enjoyed being a teacher and a technical writer, in 1996 Steve circled back to work with the family business for good, “a delightful turn,” as he reflects on his path.

“We are a learning company. We hire the best people and offer great experiences that have stretched and matured us along the way. There is very little turnover and I am extremely proud of our capacity together to serve our clients. I am thankful for the kindness, understanding, and expertise of the people I work with every day.”

An inveterate and seasoned traveler, Steven recently explored Scotland and Australia. When not working or planning his next trip, Steven enjoys his family and five grandchildren, keeps up with friends, and is active in his church and community.

Tyler Mahan Vice President, Production

Tyler Mahan has been with Whitlock since 1989, serving as Vice-President, Production since 1999. As part of the Whitlock leadership team, he oversees production. Tyler began his career as a carpenter, quickly advanced to project management, and ultimately grew to production management. His experience in custom home building, remodeling, and home services have set a standard for the company and within the custom home building industry.

Tyler attended Widener University and Chowan University. He has a Professional Builder’s License in North Carolina, is a Certified Graduate Builder (CGB), and a Certified Graduate Remodeler (CGR). He notes, “Whitlock is a perfect fit for me. I love the strong relationships we have with clients, architects, designers, and craftspeople. The homes we build together are a testimony to those relationships.”

Originally from Delaware, Tyler moved to Atlanta, GA, after college, and then to Charlotte, NC. He and his wife share a love of building and decorating beautiful homes. They are empty nesters who enjoy being outdoors, biking, and spending time with family.

Heather Trester Manager of Administrative Services

Heather Trester has been part of the Whitlock administrative team since 2002. She started as an Administrative Assistant in Accounts Receivable and worked her way up to her current position as Manager of Administrative Services. In her current role she oversees all administrative departments, including marketing, contracting trades and vendors, human resources, accounts receivable and accounts payable. 

“I am part of an extraordinary company, where each person contributes to the process of crafting exceptional homes. I look forward to what we will accomplish next.”

Heather is a native of Charlotte, NC. She graduated from Emmanuel College in Northeast Georgia, where she earned a Bachelor of Science in Biblical Studies. She enjoys teaching Sunday school, spending time with her husband and two children, and playing a good card game.

Scott McMillan Project Manager

Scott McMillan has been with Whitlock since 2004. His expertise includes managing budgets, orders and contacts; creating production schedules; following-through with change orders; and executing work scopes. Scott earned a Bachelor of Science in Construction from Alfred State SUNY College of Technology. After college, he worked as a high-end framer. Since joining Whitlock as an Assistant Superintendent, he has been promoted to Superintendent, and then to Project Manager, a role he continues to develop and enjoy. Throughout his career, Scott relishes the creative process, the problem solving it entails, and the gratification of the final result.

Scott reflects, “My grandfather was a journeyman electrician, and he inspired me to go into construction. I love guiding people through the process of building a custom home. I couldn’t think of any other field that would give me this much satisfaction.”

Originally from Buffalo, NY, Scott moved to Charlotte, NC, after college. He is active with his church and is an assistant Scoutmaster. Scott is an outdoorsman who loves spending time with his family.

Cliff Newbury Project Manager

Cliff Newbury has been a Project Manager at Whitlock since 1997. Before transitioning into project management, Cliff worked as a lead carpenter for 10 years. He is proud to combine his love of custom home building with his desire to fulfill our homeowner’s dreams. Cliff’s style of management focuses on harmony among all people involved in the process, and commitment to delivering excellent craftsmanship and exceptional quality.  

“One of the wonderful aspects of my work is getting to know the individuals on the job site and honoring their expertise and talents. What the electrician does and his attention to detail, even though largely hidden, is just as important as the millwork that is typically showcased. Collectively, we’re all working toward the same goal—crafting exceptional homes.”

Originally from Michigan, Cliff enjoys reading, spending time in the wilderness, and riding motorcycles and snowmobiles. He’s passionate about art, literature, and history; and enjoys studying architecture from the early 1900s.

Michael Reel Project Manager

Michael Reel joined Whitlock when he moved to Charlotte, NC in 2013. Prior to his move, Michael spent ten years running his own building and remodeling business in Minneapolis, MN. Known for creating unique and beautiful details that embody innovative combinations of custom components, Michael attended Winona State University and is a member of the National Association of the Remodeling Industry (NARI).  

Taking pride in exacting standards and in inspiring his team to create their finest work, Michael observes, “The coordination and interaction with extraordinary architects and designers is exciting to me. We support one another to achieve excellence beyond what we initially imagine or the homeowner expects.”

Michael enjoys traveling with his wife. “It energizes me to be in new places. I look at things with new eyes and come back to work full of ideas. I had the opportunity to visit Havana, Cuba, and was overwhelmed by the beauty of the colonial architecture. Even in its dilapidated state, it was inspiring to see what was accomplished 100-150 years ago.”

Richard Reif Project Manager

Richard Reif started at Whitlock in 2010 as an Assistant Field Superintendent, was promoted to Home Services Coordinator in 2012, and then to Project Manager in 2017. Richard maintains Whitlock’s lifelong commitment to its clients by providing a variety of post-construction services. A Charlotte native, he earned a Bachelor of Science in Applied Math and Computer Science from Appalachian State University and has been a member with the National Association of the Remodeling Industry (NARI) and the Timber Framers Guild.

“I am fortunate to experience the rich variety of projects that come to Whitlock, and I’m very proud of our community and the quality of our work. I love the opportunity to apply my knowledge to each project, and I get great satisfaction from helping clients enjoy their homes.”

Richard finds inspiration by studying historic architecture and traditional carpentry. Richard’s downtime is spent with his wife and two small children. He and his family enjoy spending time together in the great outdoors.

Charlie Thomas Project Manager

Charlie Thomas has worked with Whitlock since 1995. Much like the Whitlocks, Charlie was born and raised in the construction business. He joined the Whitlock team after working for his father’s construction business for thirteen years. His keen sense of organization, decades of experience in residential building, and ease with people contribute to constructing homes that exceed his clients’ dreams. 

Inspired by his father’s work ethic and the satisfaction of building a well designed and beautiful home. Charlie works hard to provide a great product for every Whitlock client. “The best part of what I do often manifests unexpectedly. It’s a joy to me when clients let us know how much they enjoy their home.”

Charlie is a Charlotte, NC, native who enjoys relaxing lakeside and doing yard work.

Lewis Sugg Production Controller

Lewis Sugg joined Whitlock in 2013. As Production Controller, he ensures projects are on budget and on schedule. Lewis earned a Bachelor of Science in Construction Management from East Carolina University, and has distinguished himself with a LEED AP green building credential. A self-described perfectionist, Lewis is ideally suited to manage the myriad of detail involved in every Whitlock project.

Lewis’ lifelong interest in building and architecture set him on his path. He says, “At Whitlock, I love the opportunity to work with gifted architects, renowned designers, and trade specialists. It’s extremely rewarding to be part of a team that builds and remodels one-of-a-kind homes.”

Originally from Apex, NC, Lewis loves to play golf when he isn’t renovating a 1959 ranch with his wife, Betsy. He also serves as an elder on mission and property committees at his church.

Cathleen Batten Administrative Assistant

Cathleen Batten, known as Cathy to all, has been an Administrative Assistant at Whitlock since 2003. She’s likely to be the first face you see at the Whitlock offices, or the first voice you hear on the Whitlock phones. In addition to her role at the reception desk, she processes proposals from trade contractors and coordinates meetings. 

“I feel very much at home working for a family-owned company. Working with three generations of Whitlocks has given me a sense of belonging that goes beyond an ordinary job.”

Originally from Western New York, Cathy moved to Charlotte in 1998. When not at the office, she loves to spend time with her husband and two daughters.

Beverly Pentsil Accounting Administrative Assistant

Beverly came on board with Whitlock in 2016, bringing over twenty years of experience in the real estate and heating and air conditioning industries with her. Her areas of expertise include accounting and administration. She is a graduate of Lindenwood University, located in St. Charles, MO, where she majored in accounting. 

“Most people think accounting is a very dry profession, but at Whitlock I get to interact with our tradespeople and learn about their specialties. I really enjoy that. The people and the family atmosphere here are the two biggest reasons I love this job.”

Beverly is a native of Ghana, West Africa, and moved to Detroit, MI, when she was nine years old. She’s made Charlotte, NC her home since 1995. In her spare time, she provides foster care for the Charlotte Mecklenburg Police Department’s animal shelter, and is a volunteer for a Single Moms Ministry. She also enjoys sewing, doing jigsaw puzzles, and spending time with her family and dogs.

Community

Celebrate. Reciprocate. Participate.

Whitlock is grateful for the patronage and support received from the Charlotte community since the firm’s inception in 1957. Determined to reciprocate, the company regularly participates in philanthropic efforts that benefit area residents and their neighborhoods.

Whitlock proudly supports:

“The customer is the driving force behind the unparalleled planning and craft that defines a Whitlock house.”

Scott Whitlock